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 Registration problems 
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Corporal

Joined: Fri Jul 24, 2015 11:01 am
Posts: 5
Location: Phenix City, AL
Unread post Registration problems
Tried to request my reg. codes from within the TWGS. Error was cannot contact mail server. Used my own mail program, got:

Delivery to the following recipient failed permanently:
support@eisonline.com

The error that the other server returned was:
550 5.0.0 <support@eisonline.com>... User unknown


So apparently that part of the server is non-functional.

I tried e-mailing jpritch@eisonline.com and have heard nothing there either. Is the ability to retrieve codes gone? I would even just purchase a couple more nodes and slots, but am hesitant now with the flaky e-mail.


Sat Jul 25, 2015 2:46 pm
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Joined: Wed Apr 20, 2011 1:19 pm
Posts: 1793
Location: Oklahoma City, OK 73170 US
Unread post Re: Registration problems
Hi Slinky,

It has been a few months since I have emailed JP, but he normally responds in a timely manner... He is probably un-aware that there is a problem with his mail server...

I'm getting:
451 4.3.2 Please try again later

Does anyone have another way to contact JP and let him know his mail server is down?

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Micro

Website: http://www.microblaster.net
TWGS2.20b/TW3.34: telnet://twgs.microblaster.net:2002
TeamSpeak3: ts.microblaster.net:9987

"The goal is to turn data into information, and information into insight.”


Mon Jul 27, 2015 11:13 am
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Corporal

Joined: Fri Jul 24, 2015 11:01 am
Posts: 5
Location: Phenix City, AL
Unread post Re: Registration problems
Thanks for the reply Micro. I feel like an idiot double posting this in 2 different areas, but I thought after a few days the first post would not show up.

I have all the software (TW2002, Gold, TWGS) registered from a few years back, but just recently lost a box of papers that had a lot of door reg. codes in it. I would gladly just buy a couple more slots and a couple more nodes for the new TWGS version, but with the e-mail like it is I'm hesitant to do it.

The old codes gave 100 nodes, which was way over my casual needs.


Mon Jul 27, 2015 11:58 am
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Joined: Wed Apr 20, 2011 1:19 pm
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Unread post Re: Registration problems
Your old codes will work with the new version, and JP wouldn't have any problem sending them to you if his email server was working.

_________________
Regards,
Micro

Website: http://www.microblaster.net
TWGS2.20b/TW3.34: telnet://twgs.microblaster.net:2002
TeamSpeak3: ts.microblaster.net:9987

"The goal is to turn data into information, and information into insight.”


Mon Jul 27, 2015 2:16 pm
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Joined: Wed Apr 20, 2011 1:19 pm
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Unread post Re: Registration problems
The support address still appears to be down, but jpritch@eisonline.com appears to be working. Try sending your request to that address.

_________________
Regards,
Micro

Website: http://www.microblaster.net
TWGS2.20b/TW3.34: telnet://twgs.microblaster.net:2002
TeamSpeak3: ts.microblaster.net:9987

"The goal is to turn data into information, and information into insight.”


Mon Jul 27, 2015 2:25 pm
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Corporal

Joined: Fri Jul 24, 2015 11:01 am
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Location: Phenix City, AL
Unread post Re: Registration problems
I sent 2 e-mails last week with a couple of days between the two. I used jpritch@eisonline.com. No bounce messages, but no replies either. I also sent a PM to him on the forums here that is still unread.

Vacation? Hopefully something simple like that. I can only think that eventually they will get replies.


Mon Jul 27, 2015 3:13 pm
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Corporal

Joined: Fri Jul 24, 2015 11:01 am
Posts: 5
Location: Phenix City, AL
Unread post Re: Registration problems
The mail server is at least giving a slightly different response now, albeit not a good one:

Google tried to deliver your message, but it was rejected by the server for the recipient domain eisonline.com by inbound.eisonline.com.netsolmail.net. [206.188.198.64].

The error that the other server returned was:
550 5.0.0 <support@eisonline.com>... User unknown

So.....
Since our programmer in chief is un-reachable, I have a question about the in-game upgrade function. Has anyone RECENTLY (last week or so) successfully used the TWGS upgrade feature? At this point I don't care if I have to pay a couple of bucks to get some more nodes. I never needed 100 to start. I just want to know if it's an automated process (that still works) or does it require intervention from someone that is currently non-responsive?


Thu Jul 30, 2015 6:29 am
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Unread post Re: Registration problems
I think that feature generates an email to support@eisonline.com

I sent a message to him on FaceBook:
https://www.facebook.com/john.pritchett.750

_________________
Regards,
Micro

Website: http://www.microblaster.net
TWGS2.20b/TW3.34: telnet://twgs.microblaster.net:2002
TeamSpeak3: ts.microblaster.net:9987

"The goal is to turn data into information, and information into insight.”


Fri Jul 31, 2015 3:42 am
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Corporal

Joined: Fri Jul 24, 2015 11:01 am
Posts: 5
Location: Phenix City, AL
Unread post Re: Registration problems
I sent him a message via Facebook also. I hope he checks his "other" folder.

I find it hard to believe that he's the only person in the world that has access to registration records. I suppose not many people are trying to register or recover numbers anymore, so this is a non-issue to everyone but me :-(


Sun Aug 02, 2015 10:00 am
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Joined: Wed May 01, 2013 11:28 pm
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Unread post Re: Registration problems
Slinky wrote:
I sent him a message via Facebook also. I hope he checks his "other" folder.

I find it hard to believe that he's the only person in the world that has access to registration records. I suppose not many people are trying to register or recover numbers anymore, so this is a non-issue to everyone but me :-(


I Have emailed him as well to get my codes I lost in a HD crash and no reply.

sk

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Sun Aug 02, 2015 11:24 am
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Corporal

Joined: Fri Jul 24, 2015 11:01 am
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Location: Phenix City, AL
Unread post Re: Registration problems
JP replied to my e-mail with my old codes, so there is hope Star Killer :-)


Mon Aug 03, 2015 7:11 am
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